Carle Spine Institute | 610 North Lincoln Ave. Urbana, Illinois 61801 | Medical Advice Hotline 217-383-6555

  
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Our Report Card

Carle Spine Institute uses written protocols that emphasize a nonsurgical approach first, and surgery is held as the last resort. Below is Carle Spine Institute's Clinical Outcome Report Card for the year 2007.

Patient satisfaction

A phone survey is used to audit patient satisfaction. This method is the most accurate survey method possible. That’s because mail surveys have an inherent sampling bias based on those who take the time to respond. Three months after the first visit to Carle Spine Institute, a nurse calls a random sample of patients at home. The nurse then interviews patients on their satisfaction with the doctor seen, the time the doctor spends with the patient, the medical explanation provided, etc. Carle Spine Institute exceeded 95% for all seven categories measured, with 97% of patients saying they would recommend the clinic to a friend.

Carle Spine Institute Clinical Outcome Report Card 2007

Clinical outcome highlights at Carle Spine Institute

Severity of new patients coming to the spine center

Functional status of patients (all severities) 3 months after first visit to clinic

Patient satisfaction outcomes

What % of patients receive therapy, injections, surgery within the first three months of care

The % of patients who return to work in 3 months, by severity

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Carle Clinic Association and Carle Foundation Hospital are separate business corporations that work together to provide quality care and services to their patients. Carle Clinic Association and Carle Foundation Hospital contract with insurance providers separately and may or may not choose to participate in all of the same insurance plans. Patients are urged to check with their carriers as to whether services are covered for either or both organizations. Copyright © 2004, 2003, 2002 Carle Clinic Association and Carle Foundation Hospital.